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Using service to increase return on investments
Market Research, Transformation & Change Management consultancy
Helping you design success!
Services
Service #1
Capel5 measures the quality of service delivery for various organizations using qualitative and quantitative research methods. It provides insights-driven results that drive change and business transformation.
Capel 5 has consultants with years of experience in various markets and industries. Capel 5 provides data analysis services and competitor benchmarking.
Capel 5 specializes in Mystery shopping, People & Client Experience, Change Management, Transformation, Net Promoter Score (NPS), Brand Assessment, Baseline, Mid-line and End-line Surveys for various organizations.
Service #2 Change Management Structured Approach
In Capel 5, we are a team of experienced and certified change management consultants and practitioners who specialize in helping organizations navigate complex and uncertain transitions. We have worked with various organizations to design and implement effective change strategies that align with their vision, mission, values and goals using a structured approach and methodology.
Capel 5 Business Solutions Limited is also a market research agency that offers Business Intelligence to organizations including Financial, Governmental and Non-Governmental Organizations using consumer insights.
Service #3
Capel 5 uses both CATI and CAPI to capture feedback from customers for our clients. Capel 5 conducts Focus Group Discussions to help gather data and insights for our various clients.
Capel 5 provides Transformative Advisory services and Executive debriefing using data and consumer insights.
Capel 5 has a customer retention specialist within the team.